FAQ

If your question is not answered here, please feel free to contact us.
Please take a look at documentation section for more details.

What is themaximum transfer speed?

What is themaximum transfer speed?

The maximum transfer speed is 100 Mbps per connection.
Take a look at the online help to know more.

What is the monthly transfer limit?

What is the monthly transfer limit?

There is no transfer limit.

Is my STOCKLii online storage space safe?

Is my STOCKLii online storage space safe?

FD Canada's online storage service ensures maximal security at all levels.

Can I establish a secure connection from my computer to STOCKLii?

Can I establish a secure connection from my computer to STOCKLii?

You can use the FTPS protocol. It will ensure that your data is encrypted during transfer from your computer to STOCKLii. Find out more.

Is it possible to create multiple users for a single subscription?

Is it possible to create multiple users for a single subscription?

The number of users on a subscription is unlimited.

Is it possible to switch to a greater storage plan quickly?

Is it possible to switch to a greater storage plan quickly?

Simply log on to the customer login, under the "service" tab, and click on the appropriate icon. A cost will be tied to this operation depending on the time left to your subscription.
The change will be made as soon as payment goes through.

How long must I wait after subscribing to take advantage of the service?

How long must I wait after subscribing to take advantage of the service?

The establishment of the service is instant.

How do I terminate a subscription?

How do I terminate a subscription?

Simply stop your payments to cancel your subscription.

Will my files be kept if my subscription expires?

Will my files be kept if my subscription expires?

Your files will be kept for 60 days before being deleted from your storage space online.